Instructions to Deactivate and Activate a Team Member

The Local Admin and Program Assistant role users have the ability to deactivate a Team Member if they leave the team or take an extended leave; they also have the ability to activate a Team Member if they rejoin the team. These actions are done in the Web Application. 

DEACTIVATE TEAM MEMBER

This action makes the team member's profile unavailable for display in the Mobile Application. 

Step 1: From the Team Management page, navigate to the Team Members tab

Step 2: Click "Deactivate" in the Actions column for the team member to be deactivated

Step 3: In the prompt box, click the Deactivate button 

• Note that this team member now has a status of "Deactivate"

ACTIVATE TEAM MEMBER

This action makes the team member's status active and his/her profile will be available for display in the Mobile Application. 

Step 1: From the Team Management page, navigate to the Team Members tab

Step 2: Click "Activate" in the Actions column for the team member to be activated

Step 3: In the prompt box, click the Activate button 

• Note that this team member now has a status of "Active"

Click here to watch a video tutorial.